Welcome to our fourth episode!

Run time: 20:47

Community Divas on iTunes

A podcast about communities and social media tools

In this episode:

- Daniele Rossi talks about his podcasts, particularly building a niche community for his Stuttering is Cool podcast.
- We discuss Jane Rowe’s question about building a community in the business-to-business area where one doesn't (quite) yet exist.

Daniele Rossi is a website designer, brilliant artist and illustrator,  and podcaster. Daniele blogs at DanieleRossi.ca and SuperSpud.com. He podcasts at Stuttering is Cool, SpudCast and The Laughing Podcast.
 
00:01 Intro by Jay Moonah
00:10 Eden Spodek and Connie Crosby
00:15 Summary of today’s episode
00:23 Eden introduces our interview with Daniele Rossi, apparently having listened to The Laughing Podcast beforehand. Also mentioned: Podcamp, PAB (Podcasters Across Borders) and Podcamp Montreal.
00:48 Interview with Daniele Rossi.
00:56 Daniele talks about how he first got into podcasting.
01:22 His original podcast is  SpudCast, about creativity.
02:24 He has just launched The Laughing Podcast.
03:20 Daniele tells us about the Stuttering is Cool podcast, how and why he started it.
07:10 Daniele tells us he also meets others through a stutterers' Toastmasters group.
08:15 He has started a social meet-up group called Stutter Night which met recently for the first time.
09:17 He finds many people don't understand the concept of a podcast, thinking it is a radio show that runs at a certain time on the website. They don't understand the concept of an RSS feed.
09:57 How Daniele finds Facebook useful for finding other stutterers.
10:48 What the Stuttering is Cool podcast has given him.
11:38 Being part of the podcaster community has brought him opportunities he previously wouldn't have had.
13:15 Social media tools such as webcams, Utterli, Skype, Seesmic and ooVoo have helped to change the stuttering experience.
15:00  Eden and Connie thank Daniele for the interview.
15:34 Question from Jane Rowe (http://movingstationery.wordpress.com) about less-developed groups in the B2B industry and using social media to bring them together. How can she engage their customers? How can they test and learn?
16:50 Connie draws a parallel with work by people in her industry, librarians. She suggests reading the book and working through the website Groundswell by Charlene Li and Josh Bernoff. Rather than starting with Twitter and Ning as mentioned by Jane, Connie suggests using Facebook instead to start.
18:39 Eden mentions Jane's interview on the For Immediate Release podcast, and applauds the idea of a contest (or was it an event?) for getting customers involved in creating content.
19:18 Connie also suggest having people rate products, and Eden chimes in with the example of Threadless having people rate T-shirt designs.
19:51 Connie wraps up the episode.

Our cool theme music “Get Out of My Face” is by Uncle Seth and is from the Podsafe Music Network.

We hope to hear from you! Send your comments to communitydivas@gmail.com or post them on the blog at communitydivas.com. Follow us on Twitter, our Facebook page or our FriendFeed room. Some registration may be required.

See you next time!

Unfortunately Episode 4 is tragically delayed this week. I wish we could blame it on being at Podcamp Montréal, but the truth is I edited it and am not happy with it so want to hold it back a bit longer to see if it can be improved.

Thank you for your patience, mes amis!

Cheers,
Connie

Eden and I travelled to Montréal this weekend to attend Podcamp Montréal for social media mavens. We were learning a lot more about podcasting, caught up with old friends, and made new ones. We also wanted to support the burgeoning podcaster community in Montréal by presenting the bit that we know about podcasting: how to get started! It is not the same as being there, but we hope you enjoy our slides below.  I've added in things we noted during the session to make them a little more complete.

Congratulations to the Montréal gang for a very successful Podcamp!!

Cheers, Connie

Welcome to our third episode!

Run time: 18:14
Community Divas on iTunes

In this episode

- We interview The Smartest Man in the World, Saul Colt
- Our discussion about community building and online tools continues with some thoughts from Mark Blevis.

Saul Colt is the handsome Head of Magic at FreshBooks, and the brilliant mind that helped with the successful launch of Zipcar into Canada.  Saul's personal blog is Saul Colt: Smartest Man in the World!

00:01 Intro by Jay Moonah
00:10 Eden Spodek and Connie Crosby
00:15 Summary of today’s episode
00:26 Introducing interview with Saul Colt
00:45 Interview with Saul Colt
00:51 Saul gives us his definition of community
01:08 The hard-hitting question off the top: how does the FreshBooks company connect through communities?
02:48 What does Freshbooks do to inject fun into its community?
03:27 Saul talks about Roadburn
04:49 and about Sunburn
07:38 Why do they bring customers together?
09:08 What communities do they participate in? For example, SXSW and Podcamp [Freshbooks on the SXSW Panel Picker - voting has closed, but you can still leave comments.]
10:46 How do they reach out to customers beyond North America?
11:57 Saul reminisces about his first online communities
12:43 Online communities and value
13:31 Eden wraps up the interview
13:55 Responding to a comment from listener Mark Blevis, which he then fleshed out on his blog in the August 29th post "Technology is not community."
17:23 Eden wrappin' up the show.

Our cool theme music “Get Out of My Face” is by Jay's band Uncle Seth and is from the Podsafe Music Network.

We hope to hear from you! Send your comments to communitydivas@gmail.com or post them on the blog at communitydivas.com. Follow us on Twitter, our Facebook page or our FriendFeed room. Some registration may be required.

We are still finding our "sea legs" with the audio quality, folks! We have identified ways to seriously improve things after this week's show.  We appreciate all the great tips you have been sending us.